wowment lets professionals and volunteers stay connected one-to-one with the people they support — through WhatsApp, without ever exchanging personal contact details. Every conversation is held securely within your organisation, giving full safeguarding oversight, AI-assisted monitoring, and real-time data on the relationships that drive outcomes.
The mentor is doing exactly what good practice asks of them — meeting the person where they are. But when the relationship lives outside the organisation, three things break at once:
Reach people through the channel they already use, every day. WhatsApp adoption beats apps, portals, and email — and wowment makes it safe to use professionally for the first time.
AI-assisted monitoring flags risk, escalation and disclosure in real time. Every message is held inside your organisation, not on a personal phone — full audit trail, full accountability.
Natural conversations become structured outcomes data — without surveys, forms, or asking people to repeat themselves. Relationship health you can show a commissioner.
wowment tracks every partnership in real time and surfaces what a coordinator could never see manually — which relationships are thriving, which have gone quiet, which are stalling early, and what the data suggests doing next.
A coordinator managing 50 relationships sees at a glance exactly where their attention is needed, with AI-generated next actions for each one. It flags disengagement before it becomes dropout.
The AI layer monitors every conversation for distress indicators, disclosures of harm, boundary concerns, and inappropriate contact — presenting each alert with full context so a trained team member can act quickly and proportionately.
It doesn't replace professional judgement. It makes sure nothing is missed.
Beyond the core platform, wowment can be configured with bespoke AI capabilities for specific service needs. Currently in development with a local authority social care team: a translation layer that lets keyworkers communicate with families in their first language through the same WhatsApp channel.
Traditional translation services can run to tens of thousands of pounds annually for a single local authority. wowment removes the cost and the delay — the keyworker and the family stay in conversation, in real time.
Built entirely from wowment data — tens of thousands of AI-analysed interactions across six local authorities.
A live feed of relationship data — not end-of-quarter, not next month. Coordinators see what's thriving, what's gone quiet, and how much the young person is initiating contact.
The two-year What Works in Care Leaver Mentoring report — DfE-backed, built entirely from wowment data — helped secure DfE re-commissioning at a moment most peer providers lost their contracts.
wowment captures every interaction — including the missed ones — so we can identify the behaviours that predict success or failure before they become outcomes.
wowment doesn't just tell you what happened.
It tells you why — and what to do next time.
Care leavers, youth justice, peer support, workplace mentoring — relationships made measurable.
Keyworkers, family support and reunification work — held inside the local authority, not on private phones.
Tenancy sustainment, floating support, complex needs — proactive contact with full safeguarding oversight.
Through-the-gate, resettlement and IOM — keeping engagement alive after release without compromising staff safety.
Link workers in primary care and ICBs — closing the loop between referral, relationship and outcome.
Health coaches, peer support workers, long-term condition management — measurable relational care.
wowment was developed inside Goal17, a Department for Education-funded mentoring programme for care leavers running across six local authorities. Every capability you see here is the answer to a real safeguarding, evidence or engagement problem that programme had to solve to keep its young people safe — and to keep its funders convinced.
wowment gave us something no case management system, no survey, no outcomes framework had ever managed to give us: a live, honest view of the relationships our young people actually have with us — and the evidence to prove they're working.Francesca Salussolia · CEO, Goal17
Tell us a little about your service. We'll come back within two working days with a short call to understand the problem you're solving — not a sales pitch.